How It Works?

How We Work?

Unsure about how floor sanding actually works? Don’t worry, you’re in good company. Many of our customers aren’t dead sure how we actually go about things until they’ve used our services a couple of times! That’s why we’ve put together this little guide on the Balham Floor Sanding Company process. Remember, if you’d like to view some of our previous work, then you can check out the Gallery. You can also see what some of our previous customers have had to say about us on our Testimonials page. Here, though, is our process laid bare:

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PHASE ONE

It always begins with a phone call, an e-mail or a contact form message from the customer. Once we’ve received this initial enquiry, our lovely customer service team will be able to get the ball rolling. Their job is to take down the initial details about the work, as well as trying to answer any questions that the customer might have about us. It’s worth noting that this is a customer service team, not a sales group: we will never try and pressure you into a service that we don’t think you need.

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PHASE TWO

Our free, no-obligation consultation is carried out by our experienced managers. Their job is to assess the floor’s condition, and discuss with the customer exactly what they’re hoping to achieve. This way, the manager will be able to provide an accurate estimate for the work. We stick religiously to our estimate: we never, ever add extras later on.

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PHASE THREE

Our skilled technicians will arrive on the agreed date and time, and then get to work. The initial task is to carry out any repairs, such as re-sealing loose panels or filling in gaps. Once this has been done, they’ll be able to proceed with the sanding. We use only the latest, dust-free sanding machines to remove the damaged and dirty layers and expose the stunning material beneath.

When the wood’s back to looking great, we’ll finish off the floor using one of our eco-friendly, non-toxic finishes. Then, with a tip of the figurative hat and the handing over of one of our free cleaning kits, we’re off to the next job!

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GET IN TOUCH

If you’d like to find out more, or book a consultation, then you can call us on 020 3151 7937, or simply fill in our online contact form .

Go for the best – contact us today!